This post is a PSS to an earlier post.
The Folsom dealership called again this morning. It was the internet / fleet salesman. He said he "has some clout" there, and "can do things the guys on the floor cannot." What did he mean by that? Did he mean that he can keep his word? Did he mean that he corners the market on honesty or integrity at Folsom Lake Toyota? One has to wonder.
Folsom Lake Toyota appear to use various unethical and dishonest bullying tactics during the sale. This approach probably works most of the time. In phase one, they jiggle the numbers, play the "four corners" game, make repeated trips to see some managerial deity behind the curtain. They ignore the agreed upon price. They try their best not even to show you the calculations - only your monthly payment. And they just wear you down.
They then have a phase-two clean-up process for cases where buyers are intelligent enough to walk out. They use this secondary "call-back" mechanism -- let's get to the real deal -- to bolster their overall probability of success. It is really a very interesting strategy, and quite well conceived. The two processes together must have an even higher success rate than just the veracity-free bullying alone. In any event, it is clearer now, after this morning's call, that Folsom Lake Toyota are not ignorant of their end-to-end processes. It would be naive to think they were.
I strongly recommend that you avoid them altogether.
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